Privacy policy and user rights
Transparency about your data and protection choices
Information we collect and store
We gather personal and technical details to provide relevant recommendations and improve service quality. All data collection adheres to South African privacy law and user consent standards.
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→Contact and identification details
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→Preference settings and platform activity
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→Usage logs and technical metadata
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→Device and connection information
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→Communication and feedback records
This information allows us to deliver customized insights, respond efficiently to queries, and maintain user safety. Sensitive data is never sold or shared for unrelated purposes.
How your information is used
Personal data helps us refine recommendations, operate the platform, communicate updates, and comply with legal or regulatory requirements. Only necessary data is retained.
We may use aggregated or anonymized data to analyze service trends. Identifiable information is processed with strict confidentiality controls in line with South African data protection laws.
Your access and control rights
You may request to view, amend, delete, or receive a copy of your personal information. We process such requests promptly and transparently, ensuring your privacy is respected.
Access rights
Request access to your personal details anytime.
Rectification rights
Update incorrect or outdated information easily.
Right to erasure
You may seek deletion of your data.
Data portability
Request a structured file of your stored data.
Data sharing and third parties
We never share personal data with unrelated companies. Partnership data transfers occur only with contractual safeguards and user consent.
Service providers may process select data for maintenance or support. All are bound by confidentiality agreements and subject to review.
How we secure your data
Appropriate security measures, such as encryption and periodic audits, keep user data protected at all times. Systems are regularly updated to address emerging risks.
Access to sensitive information is limited to authorized personnel. Immediate action is taken should any data breach be suspected or confirmed.
Contact and help
Address: 377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27431800016
Email: content@pyntralevora.sbs